We’ve developed this 'Get Involved' section of the website so it's easy for you to see what projects we are currently working on, the ways you can have your say and also see examples of how your feedback is being used to improve local NHS services.
The ways in which you can get involved will vary from project to project, but may include things like completing surveys, attending events or even participating in focus groups.
If you’re contributing as a member of the public and would like to be involved on a more regular basis, you may wish to consider joining our Health Engagement Network (HEN). You’ll receive regular updates about our work and also be invited to events with other HEN members.
How do we involve patients and the public?
Communicating and engaging with our local population is vital to delivering our vision. We want our patients, public, carers, other stakeholders and members to be truly involved in our work.
Our communications and engagement strategy (2017-19) describes our communications and engagement
aims and objectives to support the organisation’s overall strategy. It's based on our mission "to commission (buy) first class healthcare which improves the health and wellbeing of everyone living in Hambleton, Richmondshire and Whitby.”
It outlines how we communicate and engage with our communities, including internal and external audiences. It sets out our communications and engagement objectives and principles, and the key areas of communication and engagement we need to concentrate on.
Reaching vulnerable groups / communities
Whilst the health of our population is generally good compared to the national average there are still variations in health outcomes. A lot of risk factors can be avoided by a good diet, active lives, not smoking and reduced alcohol consumption. Therefore, prevention is key to our work and features throughout our strategic programmes.
The higher proportion of older people in the CCG area emphasises the need to promote healthy, active ageing approaches as well as the need to manage demand for services. The burden of ill health is often experienced more by particular vulnerable groups such as the frail elderly, those with mental illness and those living in deprived communities.
Like with any other area across the country, we have communities which are considered in the minority or more vulnerable than others. We always consider our full population and their health needs before commissioning services and do this using Equality Impact Assessments.
More information on the health of our population can be found via the Joint Strategic Needs Assessment documents: www.nypartnerships.org.uk/jsna
Communications and information should therefore be relevant and accessible by considering the language that we use, the format and availability. We are extending our network of contacts in the community, voluntary and faith sector to signpost us to hard to reach or vulnerable groups or act as advocates on their behalf.
We have some well established links through to our vulnerable groups through Healthwatch North Yorkshire and public health but we could do more to reach these communities. If you have any ideas which may help, please email firstname.lastname@example.org